Shipping & returns

SHIPPING & RETURNS

SHIPPING

All pieces are handcrafted and shipped from the Netherlands. Please allow us 1-3 business days for the product to be made before shipment. Pieces may appear differently from the items shown online.

Shipping destination: The Netherlands
Delivery within 1-4 working days.

Shipping destination: Europe
Delivery within 2-5 working days.

Shipping destination: United Kingdom
Delivery within 4-6 working days.

Shipping destination: Rest of the world
Delivery within 4-7 working days.

Import taxes and duties
If you live in a non-EU country + Norway and Sweden, please check your local import taxes and duties. Le Petit Atelier Amsterdam does not cover these import taxes and duties.

 

 Please ensure your delivery address is correct and secure: Le Petit Atelier Amsterdam is not responsible for items not received due to an incorrect or an incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

Lost Packages: If your package gets lost in transit, Le Petit Atelier Amsterdam will do everything we possibly can to assist you. We are not responsible for packages once proof of delivery is generated.

RETURNS

Is your order not what you expected? Please let us know by mail: info@lepetitatelieramsterdam.com.

Do you wish to return your item? You can return your order within 14 days after you have received your package. If 14 days have gone by since you received your package we unfortunately can’t offer you a refund or exchange.

 

An article bought from our sale category or custom made cannot be exchanged or returned.

If you use your right of withdrawal, the product must be returned unworn and undamaged in its original packaging. The buyer is responsible for the costs and security of the return shipment. We strongly advise any buyer who wants to return his/her order to choose a secured shipment method.